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Frequently Asked Questions
Please brief about you.
We are a Licensed Custom House Agent (CHA) established since 1995 in the name & style of M/s Rhein Cargo Movers Pvt. Ltd. & Rhein Cargo Care Pvt. Ltd.We are dealing in Custom Clearance of import/export at Delhi Ports only.We have a good liaison with various Govt Departments & provide Consultancy & Cutting edge solutions in import/export related matters.We have our own transit Warehouse in the area of approx. 200 sq. feet and also have arrangement for Transportation.We are specialized in import clearance & have been handling business of various prestigious Govt/Semi Govt/Hospital/Ltd/Pvt Ltd Companies for about last 15 years to their entire satisfaction through quality services all the time.
Are you dealing in export clearance also?
Yes, but as of now it is limited to Air export clearance only.
Can you obtain Certificate of origin for export consignments?
Yes, We can.
How much time you take in import/export clearance?
One to two days.
Will you update our day to day status?
Yes, regularly through phones, mails & online CRM.
Can you clear consignments covering scheme clearances i.e. EOU, SEZ, NEPZ, STP, EPCG, Advance authorizations, DFIC, DEC, Target Plus, Focus Products etc ?
Yes, we are regularly dealing in such type of clearances for our prescribed customers.
Who are your major Customers?
We are the having various prestigious customers viz. government, semi government, MNC's etc, out of which major are M/s HCL Comnet Ltd., HCL system & services Ltd., Philips (India) Ltd., Minda Auto Gas , C&S Gears Ltd, Rotomac Pens Pvt. Ltd and many more.
Can you help in obtaining NOC from Allied agencies viz. ADC (Asstt. Drug Controller), Wild Life authorities, CITES, PHO (port health officer), P&Q (Plant & Quarantine Department) etc. if been marked by custom for clearance of import export consignments ?
Yes.
Can you clear consignments coming in courier mode?
Yes, only after shifting it to Cargo Mode.
Are you dealing in local forwarding?
Yes.